Binance
Business Intelligence Analyst - KYB Team
🌎
South East Asia
2w ago
👀 9 views
📥 0 clicked apply
Job Description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
We are seeking a highly skilled Business Intelligence Analyst to join our KYB team. The ideal candidate will possess advanced data analytics skills and will be responsible for analyzing KPI data, identifying issues and opportunities, and providing actionable insights and solutions to improve overall team performance. This role is critical in driving data-driven decision-making and enhancing the efficiency and effectiveness of our KYB operations.
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