IT Support Internship

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

Past interns have majored in Information Science, Information Technology, Management Information Systems or other related fields

GPA above 3.4

Customer service experience in any industry

Outstanding written and verbal communication skills

Experience in tech support or IT Help Desk-related work  

Solid understanding of Windows OS

Solid understanding of Mac OS

Basic familiarity with the latest business office technologies

Eagerness to learn and be trained!

You have an interest in the web and stay up-to-date on new and developing technologies

You’re comfortable working both independently and as part of a team

You have an eye for detail and dedication to high-quality work

You are a professional, dependable, and independent worker with a strong work ethic

You’re self-motivated, thrive on challenges, and enjoy getting things done

You are a proactive, creative problem-solver who faces challenges with a can-do mindset

You possess excellent time management skills

You work with a sense of urgency and can consistently meet deadlines

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

-Provide technical support for incoming queries related to computer systems, software, and hardware

-Install, modify, and repair computer hardware and software

-Run diagnostic programs to identify and resolve problems

-Maintain the performance of computer systems

-Install and configure new Windows and Mac workstations

-Create new accounts for incoming team-members

-Support online software configuration and answer team member questions

-This is an in-person internship, based at our riverside campus in Harrisburg, PA!

-This internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit

-Interns will enjoy their own work space, and computer, along with the ability to wear jeans/casual dress to work each day

-Letters of recommendation are provided along with the ability to learn valuable digital marketing skills

-We are always open to considering interns for full-time roles after graduation as well!

-Interns will receive world class on-the-job training from the experts (think Sr. IT Team, not the HR team) as well as opportunities for ongoing personal learning and development

-On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns

$17-$18/hour