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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Revenue Operations Manager, Customers to join our Revenue Operations team in London. You will be responsible for owning revenue operations initiatives in our EMEA region with support from our global teams. Our revenue operations team is core to the success of our go-to-market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth.

What you’ll be doing:

• Working with the Director, Revenue Operations, Finance and regional leadership to provide regional forecasting and capacity requirements against budget
• Understanding key performance drivers of the business and identifying areas of improvement/optimisation including revenue-generating ideas, churn and cost-reduction initiatives
• Enabling the success of regional customer-facing teams through the correct utilization of tooling/systems and processes 
• Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals
• Represent Revenue Operations in regional go-to-market projects
• Drive regular reporting cadences with regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion
• Provide feedback on customer collateral and revenue campaigns
• Build and present business models to support strategic regional initiatives
• Operationalising, incorporating and driving performance of new functions into the current go to market org
• Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives 

What you need to bring:

• Experience in analyzing customer funnels and go-to-market team performance and coming up with initiatives to drive performance improvement 
• Creating process improvements to enable more efficient customer journeys
• Identifying areas for improvement and efficiency gain in systems such as Salesforce and creating requirements and briefing internal systems teams
• Managing multiple stakeholders from manager to SVP level

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Flexible Paid Time Off - providing you the freedom to take time off however you like
• Private Medical Insurance and cash health plan for optical, dental and more.
• Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit - if you travel by public transport to our London 
• A variety of drinks & snacks in our offices in London