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Xero

Customer Experience Specialist

🌎

London, UK

2 months ago
πŸ‘€ 9 views
πŸ“₯ 0 clicked apply

Job Description

Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.

At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.

How you’ll make an impact

Our Customer Experience Team plays a crucial part in our continuous growth journey. In this role, you would be the first point of contact for any customer questions and requests, and would be responsible for ensuring customer questions get resolved in a timely manner.

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