Program Manager, IN Apparel & Shoes

The Amazon.in Fashion team is looking for an analytical and highly motivated Program Manager to drive top tier customer inputs while reducing inefficiencies in the supply chain. As a Program Manager, you would play a critical role in delivering the ideal customer experience through influencing product availability and delivery speed. Your day to day work will involve engaging across multiple stakeholders (both internal and external) to continuously optimize our end-to-end supply chain and improving operational performance metrics. You will also work closely with finance and Ops excellence team to drive supply chain led profitability goals.

Key job responsibilities
a) Supply chain and customer experience: Possess deep understanding of supply chain and cost optimization to drive relevant annual planning and forecasting process. Work with relevant stakeholders to include category nuances and ensuring optimal cost to business.

b) Reduce waste: Work towards reducing waste in the supply chain including seller/brand controllable gaps. Influence both internal and external stakeholders with data to drive the right decision to improve customer experience.

c) Delivery Speed: Improve product delivery speed by influencing supply chain and sellers for replicating inventory across network. Drive focused planning and execution in partnership with DeX to improve adoption of Speed related programs.

d) Event planning and execution: Responsible for event inventory planning through engaging with external sellers and internal Account Management team to ensure right customer inputs during sale events.- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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