Netomi Logo

Netomi

Lead UX Designer

🌎

Remote - India

4h ago
πŸ‘€ 4 views
πŸ“₯ 1 clicked apply

Job Description

Remote
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.

Want to have a direct impact in solving the top challenges businesses face today? Join us!

You will be responsible for shaping the design direction for cutting edge AI centric features, creating and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes that will be used by our Engineering team to build a world class product.

You will make an impact on the overall design and functionality of the Netomi platform and iterate upon it to ensure a great user experience. You will work closely with Product, Engineering and Customer Success teams to help build a leading-edge experience for our customers.