At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

Our vision for Private Brand Product Safety and Compliance (PBPSC) is to support Amazon’s mission of offering the widest selection of safe and compliant products to our customers. We are looking for a smart, energetic, hard-working, and creative candidate to join our Global Operational Excellence Compliance Team as a Product Safety Compliance Manager for Softlines and Hardlines. The position can be located in London or Luxembourg.

The Operational Excellence Compliance Team supports and implements compliance requirements with the responsibility to enable safe and compliant products for our Private Brands business. The Product Safety Compliance Manager will drive the implementation and continuous improvement of safety and compliance procedures for both Softlines (including apparel, non-apparel accessories, footwear, jewelry, children’s sleepwear) and Hardlines (including home textiles, toys, furniture, kitchenware, tools, and other household goods). The candidate will support the implementation of compliance requirements, manage escalations from senior stakeholders, and build optimized processes and innovative scalable solutions, whilst maintaining high standards for worldwide compliance.

Key job responsibilities
• Work with internal Private Brands stakeholders and business teams across the company to develop innovative solutions to pre-defined safety and compliance requirements using high-level process/system solutions.
• Collaborate with the Regulatory Intelligence team to complete impact assessments for new, emerging, and changing product regulatory requirements.
• Propose updates and improvements to requirements leads to develop and maintain safety and compliance protocols.
• Execute high judgment decision making for product development-related escalations and product safety investigations.
• Drive continuous improvement of supplier performance linked to safety and compliance.
• Provide guidance to business and legal teams on product safety and compliance complexities.
• Support post-market incident management together with our audit team.- Experience in Softlines and/or Hardlines manufacturing or retail environment in a product safety and regulatory compliance position.
- Experience in compliance testing and labeling knowledge of Softlines and/or Hardlines product types for NA and EU markets.
- Experience with international consumer product standards, regulations, and certification requirements
- Bachelor’s degree required with a scientific, engineering, or technical focus.
- Experience working in a multi-national company within an international team.
- Strong verbal and written communication skills and the ability to convey complex compliance requirements to non-technical stakeholders clearly.
- Experience leveraging technology to drive process improvements.
- Ability to work independently, self-motivate, with critical attention to detail, deadlines, and reporting.- Master’s Degree (Consumer Textiles, Chemistry, Engineering, or Equivalent).
- Experience with Six Sigma.
- Experience creating sustainable processes with mechanisms used to ensure compliance.
- Expert knowledge of NA and EU labeling requirements for Softlines and/or Hardlines.
- Solid Understanding of Consumer Product Safety and Improvement Act (CPSIA), Proposition 65, Restricted Substance List (RSL), Toxic Substances Control Act (TSCA), Authorization and Restriction of Chemicals (REACH), and other key global product safety and compliance regulations.
- Experience with children's products regulations or food contact product requirements.
- Experience with international product regulatory bodies and standardization organizations is a plus (e.g., Middle East-GSO, Australia-ACCC, Japan-JISC).
- Exceptional organizational and project management skills.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.