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Product at Innovaccer

Our product team is a dynamic group of skilled individuals who transform ideas into real-life solutions. They mastermind new product creation, development, and launch, ensuring alignment with the overall business strategy. Additionally, we are leveraging AI across all our solutions, revolutionizing healthcare and shaping the future to make a meaningful impact on the world.

About the Role

As a Product Designer III on the Innovaccer Design team, you will be a crucial voice in the strategic direction and design approach of our design solutions. You will collaborate with product managers, developers, and fellow designers to craft innovative design solutions that align with business objectives and resonate with our customers. You will translate complex business needs into intuitive, user-focused designs while mentoring junior designers and guiding our design principles.

You will support your design leaders in building quarterly design roadmaps and breaking down projects into focused sprints aligned with the product vision and business objectives. Your design approach will be driven by data, user research, and iterative; you'll test and refine your designs until they deliver predicted outcomes.

The ideal candidate has experience working on a dynamic cross-functional team and has built strategic partnerships with Product, Engineering, and Customer Success peers. You are a systems thinker and can execute beyond the pixels, designing for online and offline experiences. You are self-aware and humble, you know that honest feedback is how you grow, and you're not afraid to ask for help. Success in this role is defined by your ability to collaborate as well as the quality, impact, consistency, ease of use, and beauty of your work.

A Day in the life

• Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals.
• Work closely with Product, Design, and Engineering teams to overcome roadblocks and meet deadlines.
• Conduct research to understand customer needs and solve the right problems.
• Participate in design reviews and regularly share work with leadership, customers, and partners.
• Mentor peers, provide feedback, and guide quality product thinking and interaction design.
• Block time for strategic thinking to understand the business implications of design decisions.

What You Need

• 5+ years of experience as a Product Designer
• Experience presenting and communicating with customers and key stakeholders
• Skilled in building prototypes that effectively communicate detailed interaction behaviors
• Advocating for design approaches within iterative product development and agile teams
• Expert in Figma and other design/product management tools
• Experience working with and contributing to design systems
• Proven success in fast-paced environments and adapting to changing priorities
• Strong attention to detail with an eye for visual craft, such as composition, typography, and layout

Preferred Experience

• U.S. Healthcare industry knowledge
• Experience with CRM solutions or similar Contact Center tools
• Bachelor's degree in design, HCI, or a related field
• SaaS or B2B experience
• Familiarity with A.I. tools and user experiences

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

• Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
• Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only
• Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices 

Where and how we work

Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.