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Belvedere Trading

Desktop Support Analyst

🌎

Chicago, Illinois

2 months ago
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Job Description

Remote $65,000 - $95,000
Belvedere Trading is a leading proprietary trading firm proudly headquartered in downtown Chicago. Our traders work hard to provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. From the beginning, we began iteratively investing in our proprietary technology and committing to building our systems from the ground up. Our trading models and software systems are continually re-engineered, optimized, and maintained to stay on top of the industry. This wouldn’t be possible without the dedicated efforts of our technology teams who utilize and perfect our innovative technology solutions. 
 
Our Intel team focuses on delivering high-quality technology solutions to our core and affiliated groups. We go all-out to understand and support end-user needs, leverage data to gauge effectiveness, and advance our trading infrastructure by developing cutting edge and mission-critical support for our trading platform and applications.   We look for passionate team members that excel and their contribution is critical to our continued success.  

This role involves working within our Infrastructure team and managing and supporting various desktop systems and devices, including desktops, laptops, printers, conference room a/v equipment, and phones, for both local and remote users. Responsibilities include providing comprehensive support through multiple channels (phone, email, in-person, on-call) and taking ownership of projects and tasks as assigned. The role also requires automating processes using configuration management tools, developing standards and documentation for consistent service, and occasionally working outside regular hours to minimize disruptions. 

This role will be required to be on-site 5 days a week.