Country Process Owner, People Experience

Minimum qualifications:

• Bachelor's degree in HR, Business or related field, or equivalent practical experience.
  
• 7 years of experience in a customer or client-facing role supporting HR/People processes.
• 5 years of experience with operational initiatives.
• Experience in local legal and regulatory requirements for local HR practices and standards.
  
• Ability to communicate in English and local language (Bahasa Indonesia) fluently to support client management in the region.

Preferred qualifications:

• Certification in Lean/Six Sigma.
• Experience in human resources, people programs, or other large-scale people related roles.
  
• Experience with Digital Transformation/HR Digitalization.
  
• Experience with a data driven approach to decision making – data analysis, advanced proficiency with Google sheets and Apps Script.
• Experience with leading multiple priority projects in parallel, and program managing large-scale complex projects.
• Ability to work in an ambiguous environment and collaborate across multiple areas.
  

Google's known for our innovative technologies, products and services -- and for the people behind them. Whether you are making our staffing systems more efficient, planning for our growth, building relationships on college campuses or cultivating the next generation of computer scientists, you have an eye on the staffing needs of Google and the broader hiring landscape. You are focused on cultivating outstanding candidates for Google's long-term hiring needs, and work across a cross-functional and international group of staffing teams. You are both scrappy and resourceful, creative and driven -- and excited to share the magic of working at Google.

As a Country Process Owner, you will serve as a process designer for our hire-to-retire portfolio of activities and projects. You will be responsible for designing process and program improvements to address local business needs, design and plan the rollout of service changes, coordinate local vendors and work to develop and maintain resource documentation, including process mapping, training materials, and knowledge management.

In this role you are willing to take thoughtful risks, iterate quickly, and are ready to work side-by-side with an amazing team of Googlers driving alignment across different functions.

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

• Design and optimize country specific processes to address business needs, improve efficiency, and reduce known risks.
• Be responsible for executing the critical Human Resources (HR) requirements in the country, and ensure local compliance.
• Design and execute operationally compliant processes that mitigates HR Compliance risks. 
• Optimize existing processes to enable operational efficiency and scalability that delivers extraordinary experiences for Googlers.  
• Be able to program manage strategic initiatives that delivers end-to-end HR processes. Oversee comprehensive documentation, data analysis, reporting, and presentations to align cross-functional stakeholders.