The role

Nebius AI is seeking a Technical Project Manager to support AI-focused customers on GPU cloud platform.

In this role, you will work closely with Technical Account Managers (TAMs) to provide premium support, assist Solutions Architects with onboarding, and contribute to Professional Services projects. You will act as a vital link between the product team and customers, communicating feedback and updates to ensure alignment with market needs.

This role is key to delivering impactful customer outcomes and bridging customer needs with Nebius’s GPU cloud product strategy at the cutting edge of AI innovation

You are welcome to work in our office in Amsterdam or remotely. The working hours are in the Central European Time Zone.

Your responsibilities will include: 

• Customer and product liaison: Collaborate with TAMs and Solutions Architects, assisting with customer onboarding, professional services, and premium support. Relay customer feedback, complaints, and feature requests to the product team, keeping customers updated on product developments.
• Stakeholder engagement: Actively engage with internal and external stakeholders to maintain alignment and address customer challenges.
• Solution management: Oversee and manage complex, cloud-based AI solutions for high-impact clients, ensuring smooth delivery and performance.

We expect you to have: 

• Experience: 7+ years in a Technical Project Manager role with a record of managing complex solutions.
• Technical knowledge: Strong foundational understanding of cloud infrastructure, networking, containers, with experience in machine learning as an advantage.
• Cloud industry background: Previous experience working for major cloud providers is highly beneficial.
• Self-driven: Demonstrated ownership and proactive approach in managing tasks and problem-solving.
• Negotiation skills: Proficient in negotiation to effectively handle diverse stakeholder needs.