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We are looking for a Technical Program Manager to guide and facilitate product and engineering efforts to deliver a business-critical launch readiness tool that will be used by internal customers worldwide. In this role, you will drive delivery against aggressive milestones against SVP-level goals.

The right candidate has experience successfully building technology products that automate processes and provide users with experiences they love. You are able to synthesize a variety of technologies and capabilities, and translate them into mechanisms and intelligence that solve specific pain-points. You actively contribute to tech architecture and design decisions, are analytical and data driven, and are laser focused on measuring and driving on-time roadmap deliveries. You are adept at working across cross-disciplinary teams, making hard prioritization choices, and ensuring complete visibility of the product roadmap to stakeholders.

As a Senior Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to inform strategic deliverables while supporting product and engineering in delivering important technical efforts.

The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators. You must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and guide product and engineering efforts to meet aggressive timelines. Along with that, TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Senior TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense.

Key job responsibilities
- You will be responsible for taking a vision and translating them into a product that customers will love using.
- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details.
- You will be responsible for delivering results despite working in an ambiguous environment by driving alignment, resolving roadblocks, and consistently building a path to green across product, engineering, program, and customers.
- You will need a strong bias for action and be able to handle multiple priorities simultaneously
- You will be deeply familiar with the pain points of several distinct customers and excel at designing solutions that enable all customers to succeed.
- You will be responsible for overall coordination, quality and productivity across product and engineering teams- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.