Senior Director, Player Growth & Lifecycle Marketing

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

MARKETING

What We Do

We deliver the most innovative gaming experiences possible to players around the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.

What You'll Do

Lead our global user lifecycle marketing strategy, driving acquisition, engagement, and retention across our diverse portfolio. You will own the end-to-end player journey, leveraging data, technology, and cross-functional collaboration to maximize growth.

In this role, you will

• Lead and develop a high-performing team responsible for driving key metrics across the player journey, including Paid Media/UA, In-Game and CRM marketing
• Champion a data-driven approach, leveraging analytics and potentially MarTech/data science to optimize campaigns at scale
• Establish comprehensive reporting frameworks and KPIs to measure performance and inform strategy across all lifecycle stages
• Collaborate closely with product, engineering, and creative teams to create seamless, engaging player experiences aligned with the lifecycle strategy
• Oversee significant Paid Media budgets and allocate resources to maximize ROI and impact across the entire user lifecycle
• Identify innovative opportunities, channels, and technologies to enhance player acquisition, engagement, and long-term retention

What we're looking for

• Proven leadership experience in lifecycle marketing, growth marketing, or performance marketing within the gaming or digital product space
• Deep expertise in user acquisition (UA) and performance marketing channels
• Extensive experience developing and executing engagement and retention strategies, including CRM, in-game messaging, and personalization
• Strong understanding of the full user/player lifecycle and the key levers for driving metrics at each stage
• Exceptional analytical skills, comfortable using complex data to segment audiences, measure performance, and optimize lifecycle campaigns
• Experience leading and developing marketing teams responsible for acquisition, engagement, and analytics functions
• Familiarity with marketing technology platforms, analytics tools, and potentially data science applications in lifecycle management
• Excellent cross-functional collaboration and communication skills, with the ability to influence stakeholders at the most senior levels of the company
• Demonstrated ability to manage large budgets effectively and deliver measurable results
• A passion for gaming and a deep understanding of player behavior and motivations throughout their journey

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.