- Lead the development and implementation of a project delivery framework for CSO’s Next Generation AI/ML physical and digital programs - Develop deep understanding of CSO processes and operational understanding of CSO Programs - Lead end-to-end engagement plan for our Channel Next Generation AI/ML Programs, engaging cross functionally with the CSO Product team, CSO Programs team and Geo teams. - Lead all geo and partner related aspects of the Next Generation AI/ML Programs, from the earliest stages of pilot through to all subsequent expansion waves. - Work cross functionally to deliver all vital program sell-ins with the geos and partners. - Manage all geo-facing operations projects, setting priorities with measurable objectives, monitor and report on process, progress, and results. This would include establishing a scalable support model with geos, measuring the health of the program/product through ticket volumes & feedback loops, and tracking all hardware. - Lead the roll out strategy and co-develop RTM, partner and POS expansion proposal with geo leads. - Partner closely with Consumer Sales Enablement team on the staff training and communications plan - both delivering training sessions and driving staff engagement. - Ensure leadership, as well as key partners, have consistent access to and understanding of progress, roadblocks, and reporting against key turning points and goals.