The Global Real Estate and Facilities (GREF) organization is looking for an experienced technical program manager to establish and maintain processes to improve GREF's space data quality, reporting, and future-state strategy. GREF is responsible for Amazon’s corporate office portfolio, creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations, all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Space Product Management team builds new tools and experiences for optimizing space management processes and decisions, and owns data that the space management decisioning systems rely on. This team works closely with GREF's Global Occupancy Planning, Space Planning, and Tech teams.
In this role, you will work with a cross-functional team of product managers, occupancy planners, data engineers, and business stakeholders to define the data needs of customers, develop strategies to optimize the business processes for capturing and maintaining the data, and leading projects to execute and deliver on those strategies. This role will impact the success of the GREF's space and occupancy planning. The position requires strong problem solving, analytical, and communication skills. Being self-driven, comfortable with ambiguity, and able to determine trade-offs to prioritize effectively is a key to success.
Key job responsibilities
• Map out current state business processes to identify bottlenecks and gaps for streamling and optimization
• Identify opportunities for automation of data exchange between systems
• Develop and implement data quality tracking and reporting capabilities
• Look around corners and manage trade-offs to mitigate long-term risk
• Work cross-functionally with product, tech, and business stakeholders
• Contribute to future-state product strategy and vision for GREF's ecosystem of space management tooling
- 5+ years of working directly with engineering teams experience
- 2+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of program, product, or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning end-to-end delivery of high priority initiatives
- Experience implementing repeatable processes and driving automation and standardization- Experience working cross-functionally with tech and non-tech teams
- Experience defining program requirements
- Experience managing tech or data projects with diverse customer and stakeholder roles and perspectives
- Experience with business process mapping and optimization
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