H5P Community Manager (Netherlands-Based)

In July 2024, D2L Acquired H5P to reinforce its dedication to providing powerful learning experiences to transform learning around the world. Read more here. 

Would you like to join us in creating the future of interactive content?

H5P empowers educators worldwide by making it easier to create engaging, interactive e-learning content. The open-source software, H5P, has become one of the most widely used ed-tech solutions globally. The founders of H5P are on a mission of building the most significant ecosystem for interactive content in the world—and we want you to help lead the way.

Are you passionate about open-source communities and eager to shape the future of interactive education? If so, H5P Group are looking for a Community Manager with experience contributing to and fostering open-source projects to nurture and grow our vibrant H5P community. As a Community Manager, you will be a pivotal figure in ensuring the success and sustainability of our H5P project by engaging, supporting, and empowering our user base, contributors, and stakeholders.

We are seeking a dedicated and enthusiastic Community Manager to join our team, responsible for nurturing and growing our H5p.org community.  As a Community Manager, you will be a pivotal figure in ensuring the success and sustainability of our H5P project by engaging, supporting, and empowering our user base, contributors, and stakeholders.

Key Responsibilities: 

Community Engagement: 

• Be the advocate and spokesperson for the H5P project, promoting its benefits and values within the community. 
• Act as the primary point of contact for community members, addressing their inquiries, feedback and concerns. 
• Establish partnerships and collaborations with educational institutions and other relevant organizations. 
• Organize and host community events, webinars, and conferences to facilitate interaction and knowledge sharing. 
• Foster a vibrant and inclusive online and offline community environment.
• Participate in the H5P management team to represent the community's interests, ensuring their voices are heard and that key management decisions are effectively communicated back to the community.

Content Creation:  

• Develop and curate engaging content, such as blog posts, tutorials, and documentation, to facilitate user onboarding and knowledge sharing. 
• Maintain an up-to-date knowledge base to empower users to find solutions independently. 

Community Growth: 

• Design and execute strategies to attract new contributors, users, and collaborators from the open-source world.
• Continuously refine processes to make joining and contributing to H5P as seamless as possible.

Feedback Management: 

• Gather and analyze user feedback to inform product development and improvement. 
• Use feedback to continuously improve the experience for community members.

Metrics and Reporting: 

• Monitor and report on community engagement metrics, growth, and user satisfaction. 
• Use data insights to adapt and refine community strategies for long-term success.

What You'll Bring to the Role: 

• A deep understanding of open-source communities, including contributing to or managing such projects.
• Proven experience fostering and growing online communities, especially within the open-source space.
• Exceptional communication skills, both written and verbal, with fluency in English.
• Experience organizing events like webinars, hackathons, or conferences.
• Strong problem-solving skills, particularly in user-facing roles or technical support.
• A strategic mindset for community engagement, supported by an ability to analyze data and adapt accordingly.
• Ability to work independently, manage multiple tasks, and adapt to a fast-paced environment. 
• A passion for education, technology, and open-source collaboration.
• Bachelor’s degree in Computer Science or a related field.

The Community Manager position can be done remotely from your home office located within the UK or the Netherlands, or onsite at one of our offices in London, Oslo, Bergen or Tromsø.

What it's like working at H5P Group and some benefits that you might find attractive: 

• A creative, inclusive workplace where your ideas and contributions matter.
• A chance to work on a product used by millions worldwide.
• Flexible working hours with core time from 09:00–15:00.
• Opportunities for growth, including access to training platforms and annual training days.
• Paid time to volunteer—two days per year to give back to causes you care about.
• Contribute to shaping the future of interactive e-learning while supporting open-source innovation.