At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Product Manager II to focus on enhancing the efficiency of our Membership Services operations. In this role, you will work with the Membership Services team to implement AI initiatives that reduce response times, increase member satisfaction, and drive efficiency for Membership Services Representatives. You will also be responsible for improving in-app features to address common member inquiries before they arise, and for exploring and executing new channels for Members to communicate with Membership Services.