About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

Project Managers on the Client Engagement and Marketing team are responsible for planning and executing marketing channels, projects and campaigns. Your assigned projects, channels or campaigns will be directly tied to department and company objectives allowing you to see the impact you have on a regular basis. 

This position is a great opportunity for an individual looking to explore multiple marketing channels and grow their skills in each. You will support and learn from Senior Marketing Project Managers on executing content marketing, email marketing, social media, and webinar projects.

What you’ll do here:

• Marketing Project Managers are assigned specific campaigns, channels and/or projects to own. No matter the assignment, you are expected to: 
  • Own the end to end execution of multiple limited to medium complexity level channels, projects and/or campaign strategies
  • Collaborate on strategies for limited to medium complexity channels 
  • Project manage the creation of deliverables based on the defined strategy including defining project goals and messaging, collaborating with strategy, design and content teams
  • Manage and influence stakeholders up to the Manager level, work productively with Director level.
  • Report on channel specific metrics and implement strategy optimizations to improve impact.
  • Solicit customer feedback to ensure content strategy aligns with both business and client needs.
     
• This role will primarily support Senior Marketing Project Managers on executing Content Marketing and Email Marketing projects : 
  • Content Marketing - blogs, white papers, long form content
  • Social media - programming and monitoring our social channels
  • Webinars - producing regular webinars
  • Email marketing - building emails, segmenting lists, reporting on impact

Requirements:

• 2+ years working in a digital marketing, defining campaign strategy, knowledge of various digital marketing channels and reporting systems
• 2+ years managing projects with multiple stakeholders
• 2+ years managing email marketing campaigns including list management
• 2+ years implementing SEO content strategies 
• Experience with an email marketing platform such as Campaign Monitor or Klaviyo
• Previous experience pulling, segmenting, managing and cleaning email lists

Benefits 

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building 
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)   
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $70,040-$109,056, plus 10% bonus potential 

Application Deadline: December 23rd, 2024

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.