Senior Product Manager, Operational Excellence, Global Trade Services

As a Product Manager of Operational Excellence, you will be at the forefront of transforming our team's operational capabilities, through automated solutions, artificial intelligence-powered tools and enhanced analytics to drive scalable risk management solutions currently with high degree of dependence on manual process and service providers; streamline compliance processes; reduce processing times and; enhance decision-making capabilities.


Key job responsibilities
- Serve as a bridge between business and technology teams
- Translate complex customs valuation requirements into clear technical specifications
- Develop and maintain data analytics frameworks for decision-making and process optimization
- Collaborate with stakeholders across regions and functions to understand their needs
- Ensure automated solutions align with broader organizational objectives
- Monitor and report on key performance metrics
- Continuously identify areas for improvement and propose innovative solutions
- Own the end-to-end process of implementing automation initiatives, including:
- Initial concept development
- Project planning and execution
- Successful deployment
- Ongoing optimization
- Apply deep understanding of data analytics to drive meaningful improvements
- Utilize analytical mindset to enhance processes and systems

About the team
Global Trade Services (GTS) – Customs Valuation & Trade Data Governance Team is responsible for customs valuation governance across the Stores, Devices & Others (SDO) Organization and building trade data infrastructure to enable the development of best-in-class risk management and data analytics solutions.- Bachelor's degree or equivalent
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience with SQL- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.