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Ada
Software Engineering Intern
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🌎Remote - Canada
6d ago
👀 164 views
📥 8 clicked apply

Job Description

Remote

About Us

Ada is an AI customer experience platform that harnesses the world's most powerful large language models to make customer service extraordinary for everyone. We’re driven to set the new standard for customer service at scale, enabling Enterprise companies to deliver experiences that are instant, proactive, personalized, and effortless. 

Our team is pushing the frontier of AI Agent development, measurement, and management to power quality service experiences that respect everyone’s most valuable asset, time. Giving both customers, and customer service professionals, more quality time back for life’s big & small moments.

Since 2016, Ada is a proudly Canadian company that has powered over 4 billion interactions—automating up to 83% of all customer inquiries—for leading brands like Square, YETI, Canva, and Monday.com saving millions of hours of human effort for people all over the world. 

Backed with over $250M in funding from tier-1 investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in applied AI customer service. 

At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.

Learn more at www.ada.cx.

Our Role

We are seeking a dynamic and talented Undergraduate Software Engineering Interns/Co-ops to join our team. This experience provides a unique opportunity for 2nd, 3rd or 4th-year undergraduates to apply their skills and learn from experienced professionals in artificial intelligence. You'll work on exciting projects, develop practical skills, and make meaningful contributions to our innovative AI solutions.

Our program runs from January 8, 2025 to April 25, 2025. 

About You

  • Currently enrolled as a 2nd or 3rd-year undergraduate student pursuing a degree in Computer Science, Engineering, or a related field.
  • Must have previous co-op or internship experience
  • Proficiency in programming languages such as Python, Java, or C++.
  • Basic understanding of data structures, algorithms, and software design principles.
  • Eagerness to learn and apply new technologies, particularly in the field of artificial intelligence.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication, collaboration, and interpersonal skills.
  • Ability to work effectively both independently and as part of a team.
  • Previous experience with AI or machine learning concepts is a plus but not required.

Outcomes

  • Deliver high-quality production-ready code with direction from the team.
  • Execute on defined tasks and contribute to solving problems with defined solutions in the AI space. 
  • Participate in the core processes of the team (planning, on-call rotations, bug triage, metrics review, etc)
  • Participate in code reviews and raise questions to help me learn the codebases and technologies relevant to my work
  • Contribute to a positive sense of community on my team (e.g., engage in team activities, offsites etc) 
  • Proactively share relevant information on my project including difficult task-level trade-offs that impact the product to my manager and team (including product/business partners).
  • Actively contribute to virtual program learning sessions such as: time management and career development etc.

Perks

  • Flexible work schedule
  • Remote-first, In-person friendly work environment
  • Development opportunities

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