Producer II - Publishing Tools and Services

As Producers at Riot, we lead passionate teams to create exceptional products and experiences that deliver engaging and impactful outcomes for players. We drive development, clear roadblocks, and guide projects to successful completion; all while fostering sustainable, collaborative, and high-performing teams.

As the Producer II on the Publishing Tools and Services Team - Player Platform, you will be a key leader on the team responsible for the technology behind Riot’s content, news, and assets that power Riot's publishing efforts. In this role, you will partner with team product, design, and engineering leaders to define team operations strategy, collaborate on product roadmaps, cultivate a creative work environment, streamline workflows, and provide strong leadership/decision making to this pivotal platform engineering team at the crossroads of our player-facing products and publishing strategy. Your success will be rooted in your production craft expertise, a collaborative approach, practiced leadership experience, and a relentless focus on delighting players. In this role, you’ll ensure your teams are predictable, visible, sustainable, and consistently creating valuable outcomes for players. You will report to the Senior Manager of Production for the Player Experience Initiative within the Player Platform business unit.

Responsibilities:

• Run team production, operation, and development processes for Publishing Tools and Services Team.
• Ensure product outcomes, organizational goals, and valuable player experiences are achieved via successful planning and execution.
• Establish work systems, performance metrics, and set clear goals for team progress while partnering with other team leaders from engineering and design disciplines.
• Assess and drive team health and composition to ensure performance and success.
• Increase efficiency in how we approach development through the creation, maintenance, and optimization of meetings, artifacts, plans, and processes.
• Partner with product, engineering, quality, and design leaders to drive the strategy and vision for the team.
• Create strong communication channels and relationships with partner and customer teams.
• Lead, mentor, collaborate, and influence across disciplines and organizational boundaries.

Required Qualifications: 

• Bachelor's degree in Science, Business, Engineering or other field of a quantitative or cross functional nature; or equivalent experience with strong analytical abilities, problem-solving skills, and communication ability in dynamic fields such as technology, law, healthcare, military, finance, media, etc.
• 4+ years experience in game/software production or operations working with product managers, producers, engineers, and designers to build games or software applications. 
• Demonstrated team leadership success spanning multiple years and projects; with the  ability to guide product strategy and operations
• Deep understanding of operational and product management techniques and how to navigate around constraints while finding balanced solutions.
• Experience applying Agile and Lean development processes such as Scrum, Kanban, or Extreme Programming in service to iteratively develop software products.
• Knowledgeable in Jira use, configuration, and limitations (or other work organization software system).

Desired Qualifications:

• Experience working with teams owning service development, automation, and tools powering marketing strategy, content operations, digital asset management, or content management services.
• Experience working with central teams building platform technology for a multi-game studio or game publishing studio.
• Familiarity with cloud-based infrastructure and services, building or maintaining APIs for content distribution, UX for internal tools, marketing technologies, and data-driven business decision making.
• 8+ years experience in game/software production or operations working with product managers, producers, engineers, and designers to build games or software applications. 

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.