With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more, leveraging your business and technical expertise, you will support customers get value from their MS investments such as M365 Enterprise solutions and Unified support investments. 

As a  Cloud Endpoint – Cloud Solution Architect (CSA), you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Your role is pivotal in helping our enterprise customers modernize their endpoints and adopt a Zero Trust security model. Your primary responsibility is to lead technical conversations, identify solutions to obstacles hindering customer success projects, and build customer confidence in using Microsoft 365 Solutions.  

These solutions encompass Windows endpoints (physical or virtual), managed by Modern IT using Intune, Microsoft Endpoint Manager, Azure AD, Windows/Windows 365. You will work closely with field sales specialists to understand customer business challenges, formulate the necessary technology strategy, and remove technical barriers to digital transformation.