Position Overview

Zynga, the global leader in the social games, is currently seeking a full-time Senior Producer to handle our Live Operations. We are looking for a talented, motivated and experienced person to manage scheduling and oversee development processes as they relate to operating our live game, Zynga Poker.  Qualified individuals are expected to be organized, with excellent communication skills, and have a proven track record in management for both internal and external outsourcing studios. The position will report to the Executive Producer and work directly with production project management teams. 

This position will keep a clear line of communication with the game’s development /production team and will create and maintain task lists and scheduling information.  An essential part of this senior producer role is to maintain and control our daily Live Operations.  This role will direct the work of the Release Team in order to ensure that new clients are delivered at a high quality against a strict release schedule.  This role will also focus on the day to day operations of our daily live events and promotions.

Under the direction of the Executive Producer, work will encompass identifying, describing, tracking and reviewing tasks for development team members, and the organization and management of individual, departmental and project-wide scheduling information. Identification of task dependencies, people management, and task reviews, weekly reporting and assisting in setting daily, weekly, quarterly milestone goals.  

Main Responsibilities 

• Release Management – Manage the processes used to deliver each of our releases on schedule while maintaining a high-quality standard.  
• Daily Content Release Management – Work with our Product Management, QA, and Art departments to coordinate, schedule, and deliver novel events to our users on a daily basis.
• Works in partnership with the Executive Producer and discipline leads to manage the production schedule of the development team
• Liaises directly with the game’s development / production to ensure that key developmental and production objectives are satisfied
• Prepares and executes realistic project schedules for the development team including milestones and deliverables
• Implements project tracking through JIRA and scope management processes
• Assists in overseeing milestones for features and releases
• Proactively identifies risks associated with meeting feature and release milestones; ensures necessary and appropriate steps are taken to resolve difficulties which may impede progress or compromise achievement scheduled milestones
• Manages and continues to improve the production process
• Communicates regularly with team members to track the status of tasks and ensure deadlines are met
• Removes barriers so that team members can get their job done
• Writes internal documentation as necessary
• Serves as an internal game critic, and provides feedback to key stakeholders as occasions arise

Desired Skills and Experience 

• Understanding of technical processes, release schedules, content delivery, and experience with live product services is preferred.
• Minimum of 5 years production experience, preferably working in mobile live operations, with one or more complete development cycles in a production role
• 3+ years of experience as a Producer within game development production. Must have shipped at least one game and/or been involved with one project through a complete development cycle
• Demonstrate exceptional organization, communication and management skills
• Experience with Agile/Waterfall/SCRUM development with hard deadlines
• Proven ability to work under rapid development cycles.
• Experience managing multidisciplinary teams.
• Must be self-directed, detail oriented and a problem solver with a burning desire to contribute to a uniquely creative environment

What we offer you:

• Competitive salary, bonus plan and ESPP (Employee Stock Purchase Plan)
• 401K Company Match Contribution (US)
• RRSP/DPSP company match contribution (Canada)
• Health coverage, dental, disability, critical illness, EAP, and life insurance (Canada)
• Medical, dental, vision, EAP, life insurance, and disability benefits (US)
• Virtual mental health and neurodiversity support programs
• Global Fitness reimbursement program
• Global Wellbeing Program
• Financial wellness program with unlimited access to certified financial planners
• Discretionary Time Off policy for many employees
• Family planning support program
• Generous paid parental, pregnancy-related disability, caregiver, and compassionate leaves
• Subsidized Back-up child care (US)
• Zynga happy hours and frequent employee events
• Flexible working hours on many teams
• Culture of diversity and inclusion including employee resource groups
• Work with cool people and impact millions of daily players

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.

The pay range for this position in  California at the start of employment is expected to be between $87,000 and $122,400 per year. 

However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.   Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.  Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.