The Firm

XTX Markets is an algorithmic trading firm that actively trades tens of thousands of instruments on over eighty venues with a daily volume of almost three hundred billion USD. We partner with counterparties, exchanges, and e-trading venues globally to provide consistent liquidity in the Equity, FX, Fixed Income, Commodity & Options markets, helping market participants throughout the world obtain the best prices in the various assets classes we cover.

We leverage the talent of the people who work here, modern computational techniques and state-of-the-art research infrastructure to analyse large data sets across markets quickly and efficiently, to maximise the effectiveness of our proprietary trading algorithms. The models that drive our trading strategies have evolved considerably over the last 10 years, from econometric methods that gave our company its name, to trees, to neural networks, to modern deep learning architectures. We are actively seeking new methods and ideas.

At XTX Markets technology is our business and we are a diverse organisation which attracts outstanding talent from across all industry backgrounds. We are focused on teamwork and our people collaborate on all aspects of the business, working openly and with respect for each other, our clients and the market. Our culture is non-hierarchical and one where everyone is valued. We strive for excellence in everything we do.

The Role

We have an entry-level position available in our End User Computing team, who look after all the technology used directly by humans in our organisation, such as the Windows and Linux desktops and Windows server infrastructure (including active directory, Entra ID, application deployment, clustered enterprise database systems, monitoring and automated build systems), audio-visual deployments, LAN, internet, and WiFi network environments and a wide range of enterprise applications (including e-mail, third-party productivity tools, and finance-specific applications).

We exhibit special expertise in automation (predominantly in PowerShell, but also in other languages). For anyone interested in maximising their knowledge of technology extremely quickly, this is likely to be one of the best jobs in the industry.

Responsibilities

• Support the staff’s use of technology.
• Preparing for new starters, role changes and leavers.
• Installing, upgrading and supporting new/existing hardware in our offices.
• Supporting audio-visual, printing and facilities.
• Integrating and debugging problems with users’ enterprise applications.
• Debugging problems with users' existing enterprise applications.
• Integrating new enterprise applications / working with 3rd party vendors during installation of new systems.
• Weekend on call rota.

Essential Attributes

• Demonstrated interest in and capability with technology (ideally including some programming experience). We are open to new graduates or candidates with up to 3 years of experience in a relevant role.
• Some scripting and coding experience is preferred.
• Customer support skills (empathy, clear communication, patience, active listening).
• Demonstrated capability to prioritise and multi-task efficiently.
• Productive, hard worker.
• Academic qualifications to degree level, likely in a STEM subject or computer science.

Benefits

• Onsite gym, sauna, and fitness classes at no charge.
• Extensive medical benefits including an on-site doctor and therapist at no charge.
• Breakfast and lunch provided daily.
• Various supports for caregivers, including emergency dependent care.
• Beautiful Kings Cross office: https://vimeo.com/257888726
• 25 days paid holiday per year + statutory holiday and paid sick days.
• Generous Pension contributions.