Everbridge, a renowned global leader in critical communications and enterprise safety solutions, seeks an Associate Technical Support Engineer to join our team in Hungary. This is a remote/home-based position that can be based anywhere in Hungary.
Please note that the working hours for this position will align with US working hours, spanning from 17:00 - 2:00am Monday to Friday.
As an Associate Technical Support Engineer II, you will be providing support to customers using Everbridge products. You will support core products by isolating, diagnosing, and reproducing technical issues in a timely manner. You will recommend solutions and maintain a good record of all work and communications with the customer in a call tracking system, including documenting solutions for a public knowledge base.
If you're ready to leverage your expertise and contribute to our mission of ensuring safety and security for organizations worldwide, we encourage you to apply. Join us in making a difference while advancing your career with Everbridge.