Job Description
We are seeking a technical Senior Business Systems Analyst to join our Business Technology team. In this role, you will leverage your technical expertise to design, implement and own innovative solutions that empower our diverse business partners, including Finance, Legal, Security, People Operations, Success and Sales, to excel and drive operational efficiency and scalability within their operations.
In this role, you will be entrusted with end-to-end ownership of projects. This includes identifying opportunities, defining success metrics, gathering requirements, designing user experience, and overseeing technical implementation. Your knowledge of SaaS tooling, configuration, and integrations will be crucial in creating holistic solutions that align with our objectives. Additionally, you will craft and execute comprehensive roadmaps, nurture relationships with SaaS vendors, and identify avenues to better support our stakeholders. Ultimately, your focus will be on enabling scalability, streamlining processes for our business teams, and enhancing the overall experience for all Hubspotters.
In this role you will:
- Collaborate with internal users and business teams as their technical advisor and problem solver
- Build detailed requirements, evaluate options, define flows, integrations, and technical architecture to design the solution
- Develop a technically sound roadmap to realize your solution
- Advocate for iterative development, simplicity, reliability, and value
- Lead the execution of the roadmap and communicate key milestones to senior leadership
- Configure in-app functionality, manage integrations to and from SaaS applications using tools like Workato, and overseeing end-to-end solution implementation
- Manage connections with SaaS providers, serving as an expert on requirements, configuration, integration details, and more
- Create communication and rollout strategies to drive awareness, adoption, excitement, and usage of implemented solutions
We are looking for someone who is:
- Proficient in systems analysis across multiple technologies
- Able to articulate a compelling vision and roadmap, leading cross-functional initiatives for impactful business outcomes
- Able to problem-solve and navigate complex environments to deliver effective solutions
- Empathetic towards customer and operational team’s needs, driven by a passion for collaborative value creation
- Experienced in conducting market analysis across technical solutions to enhance self-service and chat platforms, staying updated on industry trends
- Proficient (with hands on experience) in SaaS application management, app configuration and integration design
- Experience with integration design and tools like Workato or ServiceNow Flow Designer
- Adept at strategic communication and can develop targeted stakeholder communication strategies throughout the product life cycle
Cash compensation range: 115400-184600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We are seeking a technical Senior Business Systems Analyst to join our Business Technology team. In this role, you will leverage your technical expertise to design, implement and own innovative solutions that empower our diverse business partners, including Finance, Legal, Security, People Operations, Success and Sales, to excel and drive operational efficiency and scalability within their operations.
In this role, you will be entrusted with end-to-end ownership of projects. This includes identifying opportunities, defining success metrics, gathering requirements, designing user experience, and overseeing technical implementation. Your knowledge of SaaS tooling, configuration, and integrations will be crucial in creating holistic solutions that align with our objectives. Additionally, you will craft and execute comprehensive roadmaps, nurture relationships with SaaS vendors, and identify avenues to better support our stakeholders. Ultimately, your focus will be on enabling scalability, streamlining processes for our business teams, and enhancing the overall experience for all Hubspotters.
In this role you will:
- Collaborate with internal users and business teams as their technical advisor and problem solver
- Build detailed requirements, evaluate options, define flows, integrations, and technical architecture to design the solution
- Develop a technically sound roadmap to realize your solution
- Advocate for iterative development, simplicity, reliability, and value
- Lead the execution of the roadmap and communicate key milestones to senior leadership
- Configure in-app functionality, manage integrations to and from SaaS applications using tools like Workato, and overseeing end-to-end solution implementation
- Manage connections with SaaS providers, serving as an expert on requirements, configuration, integration details, and more
- Create communication and rollout strategies to drive awareness, adoption, excitement, and usage of implemented solutions
We are looking for someone who is:
- Proficient in systems analysis across multiple technologies
- Able to articulate a compelling vision and roadmap, leading cross-functional initiatives for impactful business outcomes
- Able to problem-solve and navigate complex environments to deliver effective solutions
- Empathetic towards customer and operational team’s needs, driven by a passion for collaborative value creation
- Experienced in conducting market analysis across technical solutions to enhance self-service and chat platforms, staying updated on industry trends
- Proficient (with hands on experience) in SaaS application management, app configuration and integration design
- Experience with integration design and tools like Workato or ServiceNow Flow Designer
- Adept at strategic communication and can develop targeted stakeholder communication strategies throughout the product life cycle
Cash compensation range: 115400-184600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
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