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ION
Application Support Engineer (Trading Systems) - 5882
🌎New York
3 years ago

Job Description

About Us

Barracuda FX (part of the ION Group) is a leading provider of end-to-end, front-office foreign exchange platforms for medium and large sell-side banks. We provide complete systems covering trading, sales, compliance, reporting and all front office functions. We take a product-led and engineering-focused approach to delivering advanced technology to demanding customers. We leverage advanced, message-based architectures to create systems which process billions of dollars in transactions across five continents each day. 
 
We also believe that creating the best technology is not enough. We have a deep commitment to providing the best service and support in the industry. We partner with our customers to solve the hardest problems they face and ensure they achieve their goals. We are hands-on and solutions-oriented, and we understand that we succeed only when our customers succeed. 
 
At Barracuda FX, we are committed to building a thriving, diverse and connected culture where people feel welcomed and are invited to bring their whole, authentic selves to work every day.

Role Description

Application Support Engineers (Trading Systems) are the front line of Barracuda FX working with customers on a day-to-day basis. As Barracuda FX provides mission critical systems for foreign exchange, Application Support Engineer (Trading Systems) ensure those systems are functioning every day, every second and every millisecond.  ASEs provide hands-on system operation, answer questions, support in-house teams, troubleshoot problems, perform upgrades and anything else required, ensuring our customers have a reliable and dependable service.