Sr. Product Designer I, User Setup

About You

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Sr. Product Designer I at HubSpot:

• You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.
• You’ll be able to work where and how you work best: at home, the office, or any mix of both

About your opportunity

The Product Platform Line focuses on what someone is trying to do instead of what role or job title they have - this determines which parts of the experience we improve.

On Platform, we collaborate with pretty much every team in HubSpot to make sure we can collectively provide the best user experience to our customers. We often focus on admins’ related tasks and we help admins make good choices on how to set up their products and teams. Ultimately we want our systems to be as self service as possible. That is why we also focus on empowering internal teams to make good choices for the customer, in a way that can help us scale. And as part of the Access Management Group, you will specifically focus on helping scaling organizations on their journey to configuration management and ongoing maintenance of their users & teams with ease.

Here’s what success in your role looks like

• Your design decisions are grounded in data and understanding of the customers we solve for
• You will have the unique opportunity to influence the vision of a smart CRM and you will bring play a key role in crafting the Admins journeys
• We are looking for someone who can bring a strong design voice, who is a master collaborator and brings their partners along the design journey. You will get the chance to craft the operating system that will be effective for you and your team

You’ll love this role if you

• Can focus on just the most important things rather than being stretched thin across everything
• Put customers at the center of everything you do
• Demonstrate experience in delivering successful, intuitive products with measurable customer and business impact
• Thrive when collaborating on strategy and vision with partners, leaders, and teams
• Can balance scope, speed, and quality to reach outcomes
• Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels
• Have experience fostering team health, mission, and purpose
• Can confidently deliver clear, direct, and actionable feedback—and ask for it in return
• Share our HEART values and practice growth mindset