Join us as we grow Amazon's Grocery and Retail businesses! We are passionate about creating a shopping experience that customers will love. If you’re interested in a fast-paced, ambiguous, and highly-collaborative environment that’s more start-up than big company, we want to talk to you.

The Sr. Program Manager will support Amazon’s physical retail stores though the development of new business lines and expansion of existing businesses. They will manage key workflows to define new businesses, bringing stakeholders together to take new store concepts from idea, to pilot, to rollout. The Sr. Program Manager will also support strategic planning of new store growth, project manage a variety of expansion initiatives, and manage the real estate lifecycle of piloting new concepts.

They will work with business leaders to execute on short- and long-term strategies and collaborate with internal stakeholders to build processes and tools allowing us to scale. This position is a central role in Amazon’s strategic store growth planning and execution.

An ideal candidate for this role will be familiar with startup environments, have experience in retail real estate strategy and development, and possess strong organization and program management skills.


Key job responsibilities
• Manage the critical path to develop new business lines. Develop a critical path timeline, identify key stakeholders, manage working groups, and hold the team accountable to delivering key inputs on time
• Manage workflows to holistically define a new store concept including: store size and footprint, real estate site criteria, key differentiators and value proposition, economic model including topline sales forecasting and P&L inputs, segment share opportunity size, among others
• Develop geographic expansion plans for new store concepts as well as existing business lines, defining store openings per year across a 3 and 10 year horizon
• Coordinate store growth plans with Logistics to ensure supply chain solutions are in place to support stores
• Own program status reporting as well as site-specific pipeline reporting to senior leadership and stakeholder teams, ensuring critical milestones are understood and actioned upon
• Author documents that outline strategic as well as tactical plans that will be presented to senior leadership
• Drive key real estate instruments for new concept development such as LOI and lease templates, proforma models, sales forecasting methodologies, and pipeline management systems
• Identify areas of risk to project timelines, and escalate to program leadership in a timely manner
• Drive new store expansion process improvements; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of key performance metrics
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.