Job Description

Description

In this role, you will: - Solve systemic technical problems by investigating escalations, identifying root causes, and implementing robust, long-term solutions. - Lead and manage API integration projects, providing technical guidance to ensure seamless implementation and reliable performance. - Construct and execute technical test plans that account for edge cases, validate functionality, and ensure system reliability. - Analyze complex data sets to identify trends, diagnose issues, and propose actionable solutions to improve system performance. - Collaborate closely with clients, product, sales, and engineering teams, acting as a bridge between technical and non-technical stakeholders. - Break down complex concepts into clear and concise explanations for non-technical partners. - Provide data-driven insights and analysis to address systemic issues and improve operational efficiency. - Handle competing priorities effectively, ensuring timely resolution of critical issues in a fast-paced environment. - Adapt to constantly evolving environments and requirements, working both independently and collaboratively with cross-functional teams.

Minimum Qualifications

5+ years of experience in a Technical Operations or Solutions role.
Proven experience with API integration and troubleshooting, including managing complex integration projects.
Proficiency in SQL, with experience writing and troubleshooting queries.
Strong analytical and problem-solving skills with a track record of resolving systemic issues.
Exemplary written and verbal communication skills.
Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment.

Preferred Qualifications

Expert knowledge of advertising technology and performance marketing metrics (e.g., CPA, ROAS, CTR).
Experience providing data-driven analysis on systemic issues.
Familiarity with concepts, definitions, and metrics used in the context of performance marketing campaigns.
Experience working closely with clients, product, and engineering teams.
Ability to break down sophisticated technical concepts into clear, non-technical explanations.
Proven track record in managing competing priorities and delivering high-quality results in rapidly changing environments.

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Job Description

Description

Minimum Qualifications

Key Qualifications

Preferred Qualifications

Education & Experience

Additional Requirements

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