Field Chief Technology Officer

Overview

The Field CTO at Verkada is a key leader who bridges the gap between technology and business strategy, working across internal teams, customers, and partners to drive innovation and adoption of Verkada’s solutions. By providing technical leadership, influencing product strategy, and delivering tailored solutions, the Field CTO ensures Verkada remains at the forefront of hybrid cloud physical security.

This role will report directly to the VP of Solutions Engineering. It requires a collaborative, customer-focused, and technically proficient individual who thrives on solving real-world security challenges while promoting Verkada’s mission to revolutionize physical security.

Key Responsibilities

Customer Engagement

• Solution Design: Develop and present tailored solutions, including network security recommendations, physical security deployments, cloud security and LTE implementations.
• Technical Advocacy: Act as a trusted advisor, articulating the value-added benefits of Verkada’s solutions, addressing objections and securing technical wins.
• Strategic Collaboration: Partner with Account Managers and Solutions Engineers to create and execute territory strategies that align Verkada’s solutions with customer needs. 
• Tailored Communication: Effectively present Verkada solutions to a range of audiences, from Executive Briefings targeting C-level executives to loss prevention managers and IT directors.
• Public Speaking: Command large audiences by speaking at internal and external conferences.
• Travel: ~50% travel required.

Technical Leadership & Product Adoption

• Subject Matter Expertise: Serve as the go-to authority on Verkada’s full suite of products, educating customers, partners, and internal teams on their features and integrations.
• Thought Leadership: Stay informed on industry trends in security and IoT by attending and presenting at strategic conferences, driving thought leadership within the market.
• Content Development: Write technical content to promote Verkada’s products and capabilities.
• Product Advocacy: You are a product expert, leading training sessions for partners, customers, and employees on the latest Verkada offerings.

Scaling & Enablement

• Tools & Training: Create scalable resources, such as industry best practice guides, to accelerate customer onboarding and deployment.
• Process Optimization: Define success metrics and refine strategies to improve product adoption and customer satisfaction.
• Developer Ecosystem: Advocate for APIs, 3rd-party integrations and SDKs to enhance customer solutions and experiences.

Sales Enablement

• Territory Strategy: Collaborate with sales teams to develop regional strategies that align technical capabilities with customer requirements.
• Customer Success: Support sales efforts by presenting technical solutions, overcoming objections, and ensuring alignment with customer goals.

Qualifications

Education & Experience

• Degree: Bachelor’s degree in Computer Science, Computer Engineering, IT, Networking, or a related field from an accredited university.
• Experience: 8+ years as a Sales Engineer, Solutions Architect, or similar role, with a proven track record working with Fortune 500 companies and Global Customers. Experience working for a technology vendor in a field CTO role preferred.
• Certifications (Preferred): AWS, CCNA, CCDA, CCNP, CEH, Security+ Network+, Microsoft certifications, and other industry certifications will be considered.
• Startup and Physical Security Experience: Bonus points for prior experience in startups or the physical security industry.

Technical Expertise

• Networking: Strong knowledge of HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, and Firewalls.
• Hybrid Cloud & IoT: Proficiency in hybrid cloud architectures, machine learning, IoT ecosystems, and API integrations.
• Solution Design: Experience designing security and IoT solutions that meet enterprise-scale requirements.

Skills & Attributes

• Entrepreneurial Mindset: Positive attitude with a strong desire to learn and adapt to an evolving workplace.
• Communication Excellence: Exceptional written and verbal English communication skills to effectively engage diverse audiences, including C-level executives and technical stakeholders.
• Adaptability: Ability to thrive in a fast-paced, ever-changing environment while solving complex technical challenges.
• Passion for Technology: Genuine excitement for software, hardware, cloud security and IoT devices, with the ability to articulate how they work.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits