About the Role

The Glassdoor Content  Manager is responsible for managing and optimizing the flow of Marketing-driven rich content on the Glassdoor community app. Acting as an in-house social media manager for this platform, the role involves curating content from internal and external sources, identifying relevant worklife topics, and strategically determining the timing and placement of posts. The ideal candidate will have a deep understanding of Glassdoor’s brand principles, worklife positioning, and social media best practices, ensuring that all content aligns with our community engagement goals.

What You’ll Do

Key Responsibilities:

Community Content Strategy: Oversee and manage the strategic flow of content across the Glassdoor app, ensuring alignment with brand messaging and community engagement objectives.

Content Curation & Management: Review content from Glassdoor’s social media channels (Instagram, LinkedIn, TikTok) to determine its relevance for the Glassdoor platform, particularly in relation to worklife topics.

Creative Briefing: Collaborate with the Brand team (Creative, Social) to generate new rich content assets, including promotional materials for podcasts, AMAs, and other brand initiatives.

Platform Content Opportunities: Identify and strategize opportunities for content to be posted by various personas on the platform, including Community Content Partners, Glassdoor avatars, employees, and pseudonymous profiles, in collaboration with the Content Development (CD) team.

Performance Tracking & Optimization: Track the performance of Marketing-driven rich content on the Glassdoor community platform, using data to iterate and improve content programming and inform future content development.

Qualifications:

• 4-6 years of experience in marketing, content management, or community management, with a focus on digital content strategy.
• Strong understanding of social media platforms, content curation, and content strategy, particularly within the context of worklife topics.
• Experience working within a brand’s content ecosystem, with the ability to align content with brand messaging and strategic objectives.
• Excellent communication and collaboration skills, with the ability to work effectively across teams, including Creative, Social, and Content Development.
• Analytical mindset with experience in tracking content performance metrics and using data to inform strategic decisions.

What You’ll Bring

• A commitment to add to our culture of DEI
• 4-6+ years proven experience in product marketing, brand management, or strategy consulting. Able to work with abstract ideas and situations across multiple functional areas with strong and thoughtful business judgment 
• Outstanding written and verbal communication skills, storytelling ability, and executive presence that can positively influence senior leaders across the business
• Resilient - deals effectively with pressure, remains optimistic and persists even under adversity. Recovers quickly from setbacks and supports the team to do the same.
• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships and achieve common goals.
• Fosters innovation - develops new insights into situations; encourages new ideas and innovations among teams, expertly frames problems so others can solve them.
• Champions change - is able to enlist others in the change and overcome resistance.
• Proven track record building customer empathy and applying go-to-market strategy to achieve meaningful business outcomes
• Effectively builds high-performing teams and develops talent to successfully drive future strategy
• Inclusive leadership style and can-do demeanor that adds to the Glassdoor culture
• Authenticity and passion for helping people love their job and the work they do!

Compensation and Benefits

Base Salary Range (USD): $86,300 - $117,300

Base Salary Range (CAN): $80,000 - $100,000

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 10%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU): 

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.