Would you like to be part of a team with highly skilled, motivated and creative pre-sales professionals? Are you as enthusiastic as we are when it comes to topics such as CCaaS, Self Service, Customer Service, Copilot, GenAI and Conversational AI? Join us in helping our customers to establish world-class service experiences by leveraging the Microsoft platform.

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.

As a Technology Specialist (pre-sales consultant) you will specialize in Contact Center, Customer Service, Field Service & Copilot product categories. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing and delivering of an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and internal resources for deal support. Your demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators.

This opportunity will allow you to accelerate your career growth by becoming a recognized expert in emerging technologies such as CCaaS, Business Applications, Low-Code and Copilot. You will build relationships with our customers decision makers and position yourself as a trusted advisor in your field. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.