Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us launch them. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. And we're just getting started.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Our team is seeking a Technical Program Manager (TPM) to join us. The successful candidate will be an exceptionally strong communicator both written and verbally, and will lead multi-discipline, highly technical project initiatives. The ideal candidate will be familiar with one or more AWS products, and will have successfully managed multiple technology projects. The TPM will be fully competent in project management tools and techniques for all phases of the project lifecycle. Successful candidates will have a strong program management and system design background. As well as be detail oriented, self-driven and have excellent problem-solving abilities.

Key job responsibilities
In this role, you will:
- Work with systems engineers, system developers, technical product managers and software developers to coordinate the launch of different services into regions of differing security classification.
- Identify process improvement opportunities and high-risk areas.
- Produce and evaluate launch, resource, and compliance metrics.
- Work with service owners to develop innovative solutions to complex technical challenges.
- Manage the build and deployment of new tooling to streamline and automate security, testing, and region launch related initiatives.
- Support process improvement projects in coordination with service teams.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in technical program management working directly with software engineering teams
- Experience building and evaluating system-level technical design
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Ability to communicate effectively with both technical and non-technical individuals
- Thorough understanding of software development lifecycle from conception to delivery
- Experience in creating and presenting functional reports inside a PMO office such as Incident Trends, Time to Recovery, etc
- Strong organisational skills, successful track record of coordinating between multiple project stakeholders, technical program managers, and software development teams
- Experience in creating and managing team project plans; prior success in driving execution of project plans with multiple teams in support of business goals
- Experience managing cross-functional projects
- Hands-on experience with agile methodologies and proven leadership skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.