About HighspotHighspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
About The RoleHighspot is seeking a highly autonomous and experienced operations and Onboarding Specialist to support new hires within the CSS team and optimize the operational effectiveness of the services team. This role will play a critical part in ensuring new team members are set up for success, providing hands-on guidance and support while measuring the impact of onboarding initiatives. This role will work cross-functionally with professional services, revenue operations and product teams to streamline service delivery reporting and analytics. It requires strong communication skills, technical knowledge, and a people-centric approach.
