Amazon International Central Support Functions (ICSF) HR team is looking for a Senior Human Resources Business Partner.

As a Senior HR Business Partner for our team, you will drive a positive employee experience through HR programs, processes, and tools, offering credible and clear HR advice and coaching to Amazon’s Leaders and Managers. The role will require the ability to establish HR priorities and operating mechanisms to drive change. From resolving complex HR queries with colleagues to perfecting new policies and programs and coaching Leaders, you’ll be making a real difference in how Amazon operates.

Amazon is seeking an exceptionally talented, strategic, customer obsessed and hands-on HR Leader with a passion for establishing and developing first-class HR support, to join our highly professional HR department. Success in this role will require influential partnership with senior management to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows rapidly. The Sr. HR Business Partner works with business Leaders to identify the needs in areas such as organizational design/development, performance management, employee relations, compensation, career development and leadership development and leadership coaching.

We are open to hiring candidates to work out of one of the following locations: Luxembourg, London, Paris and Barcelona.

Key job responsibilities
• Own and deliver projects and initiative that drive progress towards business goals
• Engage and coordinate with key stakeholders on data collection and policy implementation
• Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues
• Coach and develop HR colleagues and stakeholders across the business
• Analyze internal dashboards to create reports on key PXT metrics for leadership
• Partner with business on organizational design, succession planning, and skills assessment and development

A day in the life
As a Senior HR Business Partner, you will get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. From one day to another, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. You’ll be taking a fresh look at our working culture and thinking of new ways to optimize them.

You’ll also be supporting new colleagues to develop and learn new skills, so as well as shaping our working culture, you’ll be helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.

About the team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

The PXT Ops International Central and Support Functions (ICSF) Team consists of HR professionals supporting Operations functions based in corporate locations and Fulfillment Centers across multiple regions. In this role you will be supporting for the Reliability Maintenance Engineering (RME) function across different regions. Extensive HR experience, ideally working with field teams;
Demonstrated success in meeting exceptionally high standards in a fast-paced environment and matrix organizational structure;
University degree in Business Administration, Human Resources or related field is required;
Demonstrated ability to understand business goals and recommend new approaches, strategies and initiatives to effect continual improvements in people objectives;
A true hands-on approach as well as the ability to successfully monitor the “pulse” of the employee and corporate group to ensure a high level of employee engagement;
Experience with rapid and complex changing work environment;
Coaching and mentoring experience of Leaders and Leaders of Leaders;
Success in creating and driving effective development, employee relations, retention and reward programs, with a passion for learning and development;
You are Customer Obsessed with the ability to Think Big, Dive Deep and Deliver Results with a Bias for Action;
You will not be afraid to “roll up your sleeves”;
You will have a strong-solutions focus and be comfortable working in an environment which demands strong deliverables.
You will be able to effectively collaborate across multiple functions and as part of a global HR team;
Ability to use data driven analysis to identify problems and build solutions;
Strong internal and external customer focus;
Must be able to interface at all levels of the organization and across matrix functions;
Strong Project/Program Management Skills;
Excellent organizational and interpersonal skills Masters Degree in HR or MBA;
Experience in managing and leading organizational change, and strategic HR management
Proven experience on supporting international teams across regions

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.