Role Overview:

We are seeking a dynamic and experienced Delivery Program Manager to join our LLM Data Services Business Unit. The Delivery Program Manager will be responsible for driving key initiatives and ensuring the successful delivery of high-impact projects. This role will focus on two primary goals:

• Goal 1: Enhancing Data Quality and Availability
• Ensure the availability of high-quality, diverse data sets to support the training and optimization of large language models.
• Implement best practices for data collection, annotation, and validation to maintain data integrity and relevance.
• Collaborate with data scientists, engineers, and other stakeholders to identify data needs and develop strategies to meet those needs effectively.
• Goal 2: Driving Operational Excellence
• Lead cross-functional teams to deliver projects on time, within scope, and budget.
• Develop and implement scalable processes to improve operational efficiency and productivity within the business unit.
• Monitor and report on project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.

Key Responsibilities:

• • Data Analysis & Reporting: Collect, analyze, and report on project data, highlighting key insights and trends to stakeholders for informed decision-making.
  • Performance Evaluation & Predictive Analytics: Assess project performance against metrics and use historical data to forecast challenges, offering proactive solutions.
  • Cross-functional collaboration & Decision Support: Collaborate with various departments to integrate actions into the overall strategy, providing data-driven recommendations for informed decision-making.
  • Secondary Leadership: Act as the secondary project manager, stepping in to lead the project in the absence of the primary PM.
  • Continuity Assurance: Ensure seamless project continuity by staying fully informed of all project details and decisions, ready to take over as needed.
  • Client & Delivery Support: Assist the Delivery Manager in overseeing project execution and manage client communications in his absence, ensuring timely issue resolution and stakeholder engagement.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is a plus.
• Proven working experience in project management, with a focus on data services or machine learning projects.
• Strong understanding of data management principles and practices.
• Excellent written and verbal communication skills.
• Solid organizational skills, including attention to detail and multitasking abilities.
• Strong working knowledge of project management tools and methodologies.
• PMP or similar project management certification is a plus.
• Experience with agile methodologies is preferred.

Skills and Attributes:

• Technical Proficiency: Strong skills in Excel, SQL, and data analysis, with a solid understanding of process management.
• Leadership: Ability to lead and motivate cross-functional teams.
• Problem-Solving: Strong analytical skills to identify issues and implement effective solutions.
• Communication: Effective communication skills to interact with various stakeholders, including senior management.
• Adaptability: Ability to adapt to changing business needs and priorities.
• Collaboration: Strong teamwork and collaboration skills to work effectively with diverse teams.