Area Manager - Operations - Noida

About Us:

PhonePe is the leader in UPI based payments in India. Our goal is to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity.

PhonePe started in 2015 and crossed 2 bn transactions on its platform in 2019. We have a customer base of 150+ mm users and 6 mm merchants live on our platform.

About Pincode:
Pincode is a shopping app that offers a revolutionary new approach to e-commerce. Pincode places the local stores and sellers at the forefront of the digital shopping growth story. With Pincode, every Indian shopkeeper, regardless of their location, is digitally empowered to tap into the vast potential of e-commerce, creating unprecedented opportunities for growth, while driving innovation at scale.

Summary:

The role will entail developing in-depth understanding of Growth of different industry verticals - F&B / Hospitality / FMCG / FMCD / Healthcare & Wellness / Lifestyle. The incumbent will be responsible for adding new merchants  to our network and growing them.

This is an On field role. It is a 6  day  shift base working with rotational weekoff

Responsibilities:

Account Management: Onboarding merchants on the platform is the first stage of a long-term relationship between Pincode and the account. The strength of these relationships, combined with our technology based solutions, will eventually determine the success in each market when the revenue numbers will be evaluated. Develop such a deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account.

Map Competition: To be able to take timely action, it is imperative that we monitor the market and be informed of competition’s activity in key accounts. This will ensure that appropriate response strategies are being formulated and implemented. Must keep a close watch on competition, share best practices internally and ensure that Pincode always stays one step ahead in the market.

Revenue Generation: Responsible for generating revenue from existing/new accounts through Pincode ad sales proposition ( Current products Scratch card /Banners). Prior revenue experience will be preferred.

Team Handling: Manage a team of store executives to ensure adherence to post-order matrix standards with partner merchants.

Requirements:

• Proven working experience of 3-5 years in sales/business development
• Excellence communication and influencing skills
• Strong ethics and discretion while dealing with customers
• Drive for result, able to demonstrate/quantify success relative to established targets and metrics
• Strong bias for action, problem solving and ownership
• Ability to develop strong relationships with stakeholders and be a team player
• Exposure to the start up environment is an added advantage