- Set the standards and tools through which the sales transformation program teams complete their work. - Lead and oversee the implementation of the Salesforce transformation program; create and manage project plans; review project progress and timelines; and ensure on time and on budget delivery of projects. - Establish and lead governance committees to stay aligned and collaborate internally; engage cross functional partners to establish trusted advisor relationships by providing vision and future product roadmapping. - Build strong risk and issue management processes. - Track utilization of project resources against the resource allocation and budget. - Manage the relationship, contract and budgets with multiple external vendors. - Implement a standardized development lifecycle methodology based on Agile principles - Participate in end to end implementation planning including project management, issue management, communication and change management. - Develop and implement a Salesforce technology sustainment model including a governance process to manage configuration versus customization. Establish processes for quantitatively tracking the success of the program, including capabilities deployed, users deployed, user satisfaction, and level of customization.