Account Manager, Amazon Advertising

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers. Account Managers play a critical role in our ability to prioritize both quality and speed to onboard net-new customers. In this role, you will partner closely with the Ad Sales account team to own the pre-launch activities that ensure campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.


Key job responsibilities
- Become a knowledgeable partner on Amazon Advertising solutions with revenue experience
- Partner with sales team to create media strategies and drive incremental revenue for advertisers who are new to Amazon Ads
- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on creative and ad placement requirements/opportunities, SLAs, and product and budget nuances, and working cross functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.
- Accelerate prospecting of first-time advertisers, owning responses to customers with requests for proposals (RFPs) from the prospecting pipeline
- Support product expansion through cross-channel forecasts and media proposals showcasing optimal media mix
- Provide sales team with support with prospecting new business by providing inventory forecasts across Amazon Ads suite
- Align with customer and sales team on customer KPIs and measurement set-up in order to ensure campaign success

A day in the life
You will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (AE, Sales AM, and CCM) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and meet their marketing objectives while upholding a high bar for our end customers’ experience. You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth. Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic upsells. You will oversee Amazon first-party and third-party measurement set up pre-launch before transitioning campaigns to Sales Account Managers and CCMs in order to ensure positive customer experience. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.

About the team
This role may support various categories/verticals based upon the needs of the Mid-Market business. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution.- 2+ years of digital advertising, sales or account management experience and client-facing role experience
- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
- Experience analyzing data and best practices to assess performance drivers
- Adept at solving problems that span business and technology
- High proficiency in Microsoft Excel
- Ability to convey messages, push-back when required and sustain relationships with internal stakeholders and clients.- 3-5 years work experience in Advertising with experience owning Media Buying/Planning across Digital Advertising, eCommerce, and/or Linear Broadcast/Streaming TV focused roles.
- Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering or Business
- Excellent organization, relationship-building and communication (written and verbal) skills
- Programmatic strategy and implementation experience
- Proven track record of delivering results and significantly contributing to advertiser revenue growth

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.