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Wealthsimple
Staff, User Experience Research Operations
🌎Canada
1 month ago
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Job Description

Remote
Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $50 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

About the team  

At Wealthsimple, design is a competitive advantage and essential to achieving our mission of helping Canadians reach financial freedom. We are client obsessed - our empathy for our clients sets the bar really high for the products and experiences we create.

We are looking for a passionate and skilled research operations professional to join our design team. In this role, you will partner closely with designers, product managers, engineering and marketing to maintain a high-quality research process and support teams conducting research in order to shape the future of our offering and deliver a high-quality product to our clients. 

About the Role

You will be responsible for enabling all teams to conduct user experience research, access client insights, and evolve our ongoing programs to keep the company close to clients. 

You have experience turning qualitative and quantitative data into actionable insights and building programs and processes to make it easier for everyone at Wealthsimple to keep our clients at the heart of their decision-making.