Amazon’s Volunteering team is seeking an experienced Senior Product Manager who is extraordinary at understanding customer needs to help scale community impact through volunteering across the United States.

The Amazon Community Impact (ACI) team leads philanthropic initiatives focused on education, food security, disaster relief, housing affordability, and volunteering in communities across the globe (https://www.aboutamazon.com/impact/community). We aim to scale Amazon's collective impact by connecting our greatest asset—our people—to community initiatives through volunteering. Our vision is to cultivate a culture of volunteering where Amazonians use their time, experience, and skills to shape a better tomorrow for our local communities, planet, and future generations.

Key job responsibilities
As a Senior Product Manager for Volunteering you will have both product and program responsibilities. On the product side, you'll manage the lifecycle of volunteering products from concept to delivery by working backwards from the customers. To support a portfolio of volunteering opportunities for Amazonians, you'll define the vision, requirements, success metrics, and ongoing roadmap. You'll get buy-in from customers and stakeholders across business lines, make tradeoffs, and navigate business constraints to ensure a localized, high-quality volunteer experience for Amazonians.

On the program side, you'll define the go-to-market strategy (e.g., how to best package various volunteering products to support a campaign) and collaborate with nonprofit organizations and internal stakeholders at all levels of the company. You'll help teams set and achieve volunteering goals to support a volunteering culture across the U.S.

A successful candidate can both think big and dive deep into details and data to deliver results. They invent mechanisms that are scalable, know when to bias for action, and continuously seek opportunities to learn. They must be able to communicate concisely and effectively. They can navigate ambiguity and work well in a fast-paced, dynamic organization.

This position is based in Arlington, Virginia or Seattle, Washington. Travel may be required up to 20% of the time.

About the team

- 5+ years of product or program management, product marketing, business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Experience owning/driving roadmap strategy and definition
- Bachelor's degree or equivalent
- Experience using data and metrics to drive improvements and prioritization- Experience in influencing senior leadership through data driven insights
- Experience working with employees as key customers and developing global products or programs
- Experience working in corporate social responsibility or with nonprofits/NGOs
- Experience in using analytical tools, such as QuickSight
- Excellent written and verbal communication and presentation skills in English
- Experience in working with global teams

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.