SprintRay is a forward-thinking, nimble company on a journey to provide digital dentistry solutions to our customers. Since 2014 we have produced products that are advanced, user-friendly, and offer a premium experience. Our organization is customer-centric, high-performing, and globally diverse. Challenging assumptions by identifying and solving problems is our way of life. We leverage conventional and unconventional wisdom with an entrepreneurial spirit that leaves no stone unturned as we develop the highest quality products, services, and relationships. For us to stamp our name on a product, it must be carefully considered, targeted, and meticulously designed to solve our customers’ most pressing problems and pave the way for the future. We work to continuously redefine the rules for our industry through our passion for technology, innovation, and our community. We have bold ambition and work to stay connected to what is happening on the front lines of our business so that the needs of our customers are always being met. 

For the development and expansion of our European office in Weiterstadt (near Darmstadt), we are looking for you immediately as a

Repair Technician Tier 3 (f/m/d)

SprintRay is looking for a Repair Technician – Tier 3 to drive efforts to enhance the reliability of our products. This position will support root cause analysis and repairs to SprintRay hardware products. 

Your tasks will include:

• Support product improvement efforts that drive enhanced customer experiences using quality engineering skills such as process and value stream mapping, statistical techniques including SPC and measurement
• Identify best practices and standards for quality and system design improvements by working with others and management
• Recommend, design and implement dynamic tools that guide the production of the SprintRay 3D Printer product lines
• Conduct process audits and testing to quantify readiness
• Troubleshoot, repair and document root cause and failure mode analysis of 3D printers and associated products
• Conduct detailed inspection of products based on QC standards
• Answer Tier 2 questions on further investigation repairs
• Use Excel and Office365 tools
• Understand workflow of repairs; plan with manager on daily/weekly tasks for team

Required qualifications:

• Training in a technical profession or further training as a technician
• Minimum of 3 years of technical experience after completion of formal certification training
• Demonstrated proficient skills with hand tools and measurement instruments
• Proven ability on troubleshooting and repair of at least two of the following skills: electromechanical, software interface, networking, dental equipment
• Attention to detail and time management skills
• English speaking

What we offer you:

•  A varied and challenging role in which you can help shape and implement your own ideas
• Working in a dedicated team with open communication in a motivating work environment in a growing technology company
• Our modern and open offices in Weiterstadt (near Darmstadt) are located in an attractive business park together with a gym, restaurant, daycare center and close to the Loop 5 shopping center and other specialty markets
• Independent work with flat hierarchies and short decision-making paths and thus a wide range of development opportunities
• Flexible working hours
• 30 days vacation and birthday off
• Adequate performance-related remuneration
• Opportunities for further training and qualification
• Free snacks and drinks
• Extensive training and colleagues who are available to answer questions

The SprintRay team is growing rapidly. Working in an internationally positioned, successful startup, you will be involved in a variety of challenging, interesting projects with development potential.

If you are a tireless problem solver who wants to shape the future of dental 3D printing, join SprintRay!

Together we can revolutionize dentistry and support future generations of doctors, dental technicians and medical device manufacturers around the world.

We look forward to receiving your detailed application including salary expectations and start date.