Location: 

Remote roles in Canada are only available in British Columbia and Ontario.

What You’ll Need 

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5-7 years of experience in IT engineering or related roles
• Extensive hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Active Directory, AI Tooling)
• Proficiency in designing and implementing complex Okta configurations, including custom attributes, provisioning, deprovisioning, and lifecycle management
• Advanced skills in Python programming
• Experience with Infrastructure-as-Code: Terraform
• Strong understanding of security protocols, standards, and frameworks (e.g., SAML, OAuth, OIDC), as well as experience in securing applications and systems
• Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues related to Opendoor technology stack
• Strong communication and collaboration skills, with the ability to work with cross-functional teams and stakeholders to gather requirements, provide guidance, and deliver solutions.
• Proactive mindset with a strong focus on continuous improvement, automation, and driving operational efficiencies within the Opendoor’s technology stack
• Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines effectively

About the Role 

• If you're an experienced IT Engineer looking to take on this role in a fast-paced and dynamic organization, we encourage you to apply. Join our team and contribute to shaping a robust and successful product and technology in our industry.
• We are seeking a highly skilled Level 3 IT Engineer to join our dynamic IT team. The ideal candidate will have extensive experience across a wide range of industry-standard platforms, including cloud services, virtualization, networking, cybersecurity, and enterprise software. As a Level 3 IT Engineer, you will play a critical role in managing, troubleshooting, and optimizing our IT infrastructure to ensure high availability, security, and performance.

What You’ll Do 

• Handle and resolve escalated IT support tickets efficiently and effectively and monitor system performance and ensure uptime and reliability of all IT systems
• Ensure compliance with SOX requirements by performing necessary controls and audits
• Manage and maintain Google Workspace, ensuring smooth operation and user support
• Oversee the administration of Slack Enterprise Grid, including user management and integration with other tools
• Maintain and configure network devices such as switches, routers, and be able to manage network access and configurations such as Meraki Networks
• Utilize Python for automation, scripting, and other IT-related tasks
• Terraform for infrastructure as code to manage and provision cloud resources
• Administer and manage repositories, permissions, and workflows in GitHub
• Manage identity and access management using Okta, including user provisioning and deprovisioning
• Lead and participate in IT projects, including system upgrades, migrations, and deployment. Work closely with cross-functional teams to ensure successful project delivery and provide technical guidance and support to junior team members
• Stay current with industry trends and emerging technologies to recommend innovative solutions and evaluate and implement tools and processes to enhance IT operations and efficiency

Bonus points if you have 

• Relevant certifications such as OKTA Certified Professional/Administrator,  Microsoft Certified: Azure Administrator, CCNP, CISSP, or similar are highly desirable.

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