Japan Consumer Innovation (JCI) Retail Capabilities Team is seeking an innovative and experienced Program Manager to own holistic learning experience of Amazon employees. At Amazon, we're working to be earth’s most customer centric company and earth’s best employer; and we need exceptionally talented, motivated, and self-driven people. It's a unique opportunity where you can influence and up-level JP Stores-wide capabilities through your Program Manager and Learning Experience expertise while gaining broad exposure to Amazon leaders across the org.

Key job responsibilities
- Drive employee capability development programs for Amazon Japan employees via developing and delivering innovative and scalable learning programs.
- Own strategy and roadmap to increase holistic Learning Experience (LX) for Amazon employees to make their learning experience effective and impactful throughout their Amazon lifecycle.
- Design and innovate key LX drivers including learning journey, curriculum structure, contents awareness and searchability, marketing strategy, etc.
- Streamline and up-level learning impact measurement to continuously bar-raise learning impact.
- Collaborate effectively with business and program teams to scale org-level knowledge and insights, over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle.
- Manage internal Learning Management Systems (LMS) including completion status, learner reactions, behavior changes, etc.
- Facilitate in-classroom training as needed.

A day in the life
- Benchmark with quantitative and qualitative data on learner pain points
- Conduct meetings with key SMEs to define leaner requirements and objectives to design learning programs in the most effective manner.
- Develop a strategy doc for innovating existing mechanisms for leadership alignment via business review, PRFAQ, and Operational Planning (OP) reviews.
- Measure the deliverable effectiveness.

About the team
Japan Consumer Innovationの詳細はこちら
Learn more about Japan Consumer Innovation
 
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules