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Veeva Systems

Business Analyst - Service Delivery

🌎

Ohio - Columbus

2d ago
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Job Description

Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Business Systems Analyst is responsible for driving improvements in the processes and technologies utilized by our Global Services and Business Consulting teams. You will work with intensity and partner closely with business teams to effectively identify requirements, define scalable business processes, implement changes, manage project plans, and drive operational improvements in our production systems.
 
You will own projects from inception to completion. As projects are complete, you will continue to drive improvements when issues are discovered and proactively work with developers and system administrators to ensure swift resolution and continuous improvement of our Salesforce platform.

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