AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

To meet the growing demand for Amazon Web Services globally, the AWS Logistics team is seeking a dynamic, organized, and customer focused Program Manager.

The DOT (Department of Transportation) Program Manager (PM) is responsible for managing the implementation and ongoing operations of critical DOT compliance programs within the organization. The DOT PM will oversee all aspects of the program lifecycle, from needs analysis and requirements gathering to building implementation plans, overseeing deployment, and driving continuous improvement. They will serve as the subject matter expert, translating complex DOT regulations into actionable plans and procedures.

As a champion of DOT compliance, the DOT PM is responsible for collaborating closely with business and technical teams to deliver world-class solutions that are highly scalable, secure, and flexible while maintaining a strong operational focus. They will work closely with multiple business units to identify, define, and specify solutions meeting operational needs, then partner with global stakeholders to deliver those solutions. The DOT PM will be the face and voice for over-the-road compliance, ensuring all stakeholders are aware of successes, risks, and project status, and tailoring communications to specific audiences to communicate clearly and concisely to both business and technical stakeholders. They will continuously monitor program performance using key metrics and identify opportunities for optimization, making data-driven recommendations to leadership. The DOT Program Manager will continuously monitor for changes and updates to proactively prepare the organization, and will regularly collaborate closely with internal audit and risk management teams to identify potential areas of vulnerability and ensure adherence to all regulatory requirements.

In addition to these cross-functional responsibilities, the DOT Program Manager will serve as the primary Subject Matter Expert on DOT regulations and compliance requirements, including FMCSA and other relevant rules. As the SME, the DOT Program Manager will develop and deliver comprehensive training to employees on DOT compliance policies, procedures, and best practices. The DOT Program Manager will document detailed program processes, workflows, and procedures to serve as the institutional knowledge base for DOT compliance, and provide regular, insightful reporting to leadership on program status, risks, mitigation strategies, and continuous improvement initiatives.

Finally, the DOT PM will stay up-to-date on industry trends, benchmark against peers, and identify leading practices that continuously enhance the compliance program.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 3+ years of program or project management experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Deep understanding of DOT regulations, including FMCSA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.