Solidcore
Client Experience Specialist
🌎
Remote / Flexible
3w ago
👀 13 views
📥 0 clicked apply
Job Description
Remote
[solidcore] is looking for a full-time CX Specialist to join our Client Experience team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will act as a Client advocate and interface between all related departments on the Client’s behalf.
Our ideal candidate is an organized and highly skilled communicator who will provide timely and accurate updates to clients regarding inquiries and issue resolution. This person will partner with other CX team members, as well as other departments, to continually add efficiency to the day-to-day processes as well as to increase client happiness. This position is a remote opportunity and will report directly to the Manager of Client Experience.
*While a remote position, the ideal candidate must be located in North Carolina or Florida and must live within 25 miles of a [solidcore] studio.
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