We are seeking an experienced security or operations leader to join the global AWS Data Center Security organization. AWS Data Center Operations plans, builds, and operates the rapidly scaling high availability data centers supporting the AWS business across the globe. We operate hundreds of data centers in various global locations. The Data Center Security Operations organization prides itself on being security experts, operationally agile, and committed to doing whatever it takes to deliver for the customer. The Global Director of AWS Data Center Security is responsible for safeguarding the people, assets, and customer data within our global data center portfolio.
Key Strategic Objectives:
This is our most senior DC security role with global responsibility for the policies, processes, and systems that direct, guide, and enable physical security design and operations. You’ll partner with leaders across AWS Data Center Community and AWS Security, presenting your ideas, actions, and results to the senior most leaders in AWS.
You will lead our global Data Center Security organization, consisting of physical, data, and logical security experts, program and project managers, and a large contract guard force. You’ll partner with AWS Security to define our standards, and with Data Center Operations to enact those standards globally. You’ll optimize the effectiveness of our security organization with technology and innovation that let you grow your org and costs more slowly than the business is growing. You’ll provide security across a variety of data center models, including Amazon owned facilities, third-party vendor facilities, small local points of presence, and customer-private clouds.
Professional traits that are not unique to this position, but necessary for Amazon leaders at this level:
• High judgment decision-maker who actively seeks input from others to make high- velocity decisions
• Curious. Likes to dig into hard, complex problems and technologies
• Servant leader. Likes to challenge their customers and teams to solve a problem, knowing when to step in and provide structure and urgency to move the business forward quickly
• Expects effort and rewards results
• Structured, analytical problem solver. Follows the data
• Thinks strategically and long term, but willingly and naturally dives deep and stays on top of tactical execution
• Holds self and teams to a high standard.
• Healthy intolerance for the status quo. Likes to shake things up and contemplate the impossible.
• Ability to handle multiple competing priorities in a fast-paced environment
• Exceptional customer relationship skills
About AWS & DC Operations
Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS, companies can requisition compute power, storage, and other services – gaining access to a global computing infrastructure that is the backbone of Amazon.com’s multi-billion-dollar retail business. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers millions of active monthly customers from start-ups to multi-national corporations to governments. AWS is consistently recognized as the leader in cloud services and is investing significantly in both new products and region expansions. Our approach to product, infrastructure, and operations development and delivery is fundamentally different from other technology companies. As a result, our customers have access to a broad, deep, and secure platform upon which to build transformational applications and services.
AWS Data Center Operations plans, builds, and operates the rapidly scaling high availability data centers supporting the AWS business across the globe. Safety, security, and availability are the most important tenets we deliver to our external and internal customers.
Key job responsibilities
We seek a proven leader with operational strength and experience building and leading large geographically dispersed teams. Additional responsibilities include:
• Data center security performance goals, metrics, and reporting
• Security policy and process development and implementation
• Oversight of security investigations, proposing resolution recommendations, reporting to senior AWS leadership, and closing out actions that prevent recurrence
• Leading, managing, coaching, and developing people across a large, diverse, geographically dispersed organization
• Performance and cost management of vendors, keeping operating expenses in line with management targets
• Managing a multi-million dollar capital expenditure budget, delivering projects that provide enhanced security at improved cost
• Contributing to continuous improvement of operational processes, procedures, methods, and tools including those related to safety, security, and availability, incident/event response, management, recovery, and resolution
• Managing security transitions from construction (general contractor owned) to operations (you own)
A day in the life
This is an operations role in the physical DC space – you will manage the operating details of your organization, ensuring consistent results, solving emergent business problems, ensuring events and issues are driven to swift resolution, and keeping your team ahead of customer impacting risks and issues. You’ll work with your peers and leadership chain to define our strategic objectives and build the plans to implement them. Your most important job is to develop the employees in your organization, preparing them for the future while continually pushing the boundaries of what is possible.
About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We are open to hiring candidates to work out of one of the following locations:
Herndon, VA, USA | Seattle, WA, USA• Bachelor’s degree, or equivalent experience in Engineering, Business, Supply Chain, or equivalent experience in asset protection and controls (loss prevention, supply chain, critical infrastructure)
• 5+ years relevant and transferrable experience, leading and implementing multiple industry best practices
• 5+ years leading operations or security teams
• 10+ years of infrastructure program or project management experience
• 10+ years managing large organizations •Substantive experience in physical security countermeasures and technology
• Results delivered through at least one continuous improvement methodology (e.g. Lean, Six Sigma, or similar)
• Cost or P&L ownership and delivering year on year cost improvements • Experience in vendor and supplier performance management
• Exceptional verbal and written communication skills, up to the c-suite level
• Ownership and program management of automation or technology programs
• Ability to hire, develop, and manage high-performing technical teams
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $190,700/year in our lowest geographic market up to $283,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.