The Business Applications Solution Sales Executive engages in conversations with customers to introduce how other workloads could enable digital transformation. Collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs.
Implements strategies to help accelerate the closing of deals in collaboration with other team members. Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell and up-sell products, solutions and services.
Extends relationships with peers and senior team members across solution areas. Researches competitor products, solutions, and/or services and collaborates with the "compete" global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication. Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients overall experience. Manages the pipeline of the assigned territory. Conducts forecasting for assigned accounts, develops a portfolio and territory plan with guidance.